Privacy policy
As the operator of this website and as a company, we come into contact with your personal data. This concerns all data that reveals something about you and by which you can be identified. In this privacy policy, we would like to explain how, for what purpose and on which legal basis we process your data.
Responsible for the data processing (“data controller”) on this website and in our company is:
Franziska Sevik
Ahornallee, 27
14050 Berlin
Deutschland
Phone: 03040989895
E-mail: info@franziska-sevik.de
When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.
An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.
Payment data, such as account or credit card numbers, require special protection. For this reason, payment transactions made with the most common means of payment are carried out exclusively via an encrypted SSL or TLS connection.
In some parts in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.
In the event of an objection or revocation, we may however continue to process your data if at least one of the following conditions applies:
We have compelling legitimate grounds for continuing to process the data that override your interests, rights and freedoms (only applies in the case of an objection to data processing; if the objection is to direct marketing, we cannot provide legitimate grounds).
The data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct advertising).
We are required by law to retain your data.
In this case, we will delete your data as soon as the requirement(s) cease to apply.
On our website, we use tools from companies that transfer your data to the USA and store it there and, if necessary, process it further. This is particularly important for you because your data in the USA does not enjoy the same protection as within the EU, where the General Data Protection Regulation (GDPR) applies. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It is therefore possible that US authorities (e.g. intelligence services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.
IF IT'S STATED IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT THIS PROCESSING IS THEREFORE BASED ON ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO OBJECT IN ACCORDANCE WITH ART. 21 GDPR. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING PREREQUISITS EXISTS:
WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
THE PROCESSING IS NECESSARY FOR ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
THESE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING OR TO PROFILING RELATED TO IT.
Many data processing operations are based on your consent. You can give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing the operation of certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) GDPR). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.
If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right to complain exists alongside administrative or judicial remedies.
We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another “data controller” if this is technically possible.
According to Art. 15 GDPR, you have the right to receive information free of charge about which of your personal data we have stored, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 GDPR), and under the conditions of Art. 17 GDPR you may demand that we delete the data.
In certain situations, according to Art. 18 GDPR, you may demand that we restrict the processing of your data. The data may then - apart from storage - only be processed as follows:
with your consent
for the assertion, exercise or defense of legal claims
to protect the rights of another natural or legal person
for reasons of important public interest of the European Union or a Member State.
The right to restrict processing exists in the following situations:
You have disputed the accuracy of your personal data stored by us and we need time to verify this. The right exists for the duration of the review.
The processing of your personal data is unlawful or was unlawful in the past. The right exists alternatively to the deletion of the data.
We no longer need your personal data, but you need it to exercise, defend or assert legal claims. The right exists alternatively to the deletion of the data.
You have filed an objection pursuant to Art. 21 (1) GDPR and now your interests and our interests must be weighed against each other. The right exists as long as the result of the balancing of interests has not yet been determined.
Our website is hosted on a server of the following Internet service provider (hoster):
IONOS SE
Elgendorfer Str. 57
56410 Montabaur, Germany
Ionos SE
Elgendorfer Straße 57
Montabaur
Yes
The hoster stores all the data from our website. This includes all personal data that is collected automatically or through entering. This can be in particular: Your IP address, pages accessed, names, contact details and requests, as well as meta and communication data. When processing data, our hoster adheres to our instructions and always processes the data only insofar as this is necessary to fulfill the service obligation to us.
Since we address potential customers via our website and maintain contacts with existing customers, the data processing by our hoster serves to initiate and fulfill contracts and is therefore based on Art. 6 (1) lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional Internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the legal basis of Art. 6 (1) lit. f) GDPR.
Content Delivery Network (CDN) with Domain Name System (DNS)
Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA
https://www.cloudflare.com/privacypolicy/
On the legal basis of the European Commission's standard contractual clauses (see https://www.cloudflare.com/media/pdf/cloudflare-customer-dpa.pdf).
We use the services of Cloudflare for our website. The global content delivery network ensures that all content we provide online reaches you quickly, even if this involves moving large amounts of data over long distances. This is made possible by the fact that Cloudflare, with all its technical capabilities and servers around the world, is interposed between our website and your browser, analyzing the traffic, and filtering out malicious data before it reaches our server. In doing so, Cloudflare also comes into contact with personal data collected through our website. In addition, the company may use cookies or other technologies to recognize Internet users. The data processing by Cloudflare always serves the sole purpose of enabling fast data traffic.
We have a legitimate interest in providing visitors to our website with the fastest and most efficient online experience possible. The data processing is therefore carried out on the legal basis of Art. 6 (1) lit. f) GDPR.
Our website places cookies on your device. These are small text files that are used for various purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).
Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, lead to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:
Do you want to be informed when cookies are set?
Do you want to exclude cookies in general or for certain cases?
Do you want cookies to be deleted automatically when you close the browser?
If you disable or do not allow cookies, the functionality of the website may be limited.
If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also request your consent in this regard when you access our website.
We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device therefore takes place on the legal basis of Art. 6 (1) lit. f) GDPR. We use all other cookies on the legal basis of Art. 6 (1) lit. a) GDPR, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.
Consent management provider (CMP) for obtaining, processing and forwarding GDPR-compliant consent.
Complianz is a locally used tool offered by Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Niederlande
We use Complianz to obtain your consent to store cookies on your device and to document it in a data protection compliant manner. When you visit our website and close the Complianz cookie window requesting consent, the following data is processed:
Your IP address (from which your country is also determined).
the browser used
the language used
the visited web page
In addition, Complianz stores various cookies in your browser in order to be able to assign the consent given or its revocation to your browser. All collected data is stored until the cookies are no longer needed, you delete the cookies from Complianz or you request us to delete the data. This does not apply only if we are required by law to retain the data.
We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use Complianz. The legal basis for data processing is therefore Art. 6 (1) lit. c) GDPR.
Consent management provider (CMP) for obtaining, processing and forwarding GDPR-compliant consent.
Complianz is.a locally hosted tool provided by Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Niederlande.
We use Complianz to obtain your consent to store cookies on your device and to document it in a data protection compliant manner. When you visit our website and close the Complianz cookie window requesting consent, the following data is processed:
Your IP address (from which your country is also determined).
the browser used
the language used
the visited web page
In addition, Complianz stores various cookies in your browser in order to be able to assign the consent given or its revocation to your browser. All collected data is stored until the cookies are no longer needed, you delete the cookies from Complianz or you request us to delete the data. This does not apply only if we are required by law to retain the data.
We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use Complianz. The legal basis for data processing is therefore Art. 6 (1) lit. c) GDPR.
Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.
Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:
browser type and version
operating system used
referrer URL
host name of the accessing computer
Time of the server request
IP address (anonymized if necessary)
We do not combine this data with other data but use it only for statistical analysis and to improve our website.
We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. Therefore, the data processing is lawful according to Art. 6 (1) lit. f) GDPR.
You can send us a message via the contact form on this website.
We store your message and the information from the form in order to process your request including follow-up questions. This also applies to the contact details provided. We do not pass on the data to other persons without your consent.
We delete your data as soon as one of the following occurs:
Your request has been conclusively processed.
You request us to delete the data.
You revoke your consent to the storage.
This does not apply only if we are required by law to retain the data.
If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Platform for Customer Relationship Management (CRM), i.e. the management of customer relationships in the areas of marketing, sales and service.
Zoho Corporation Pvt. Ltd, Estancia IT Park, Plot No. 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India.
Yes
https://www.zoho.com/privacy.html und https://www.zoho.com/gdpr.html
Zoho adheres to the European Commission's standard contractual clauses (see https://www.zoho.com/privacy/dpa/DPA_zoho_com.pdf)
We use Zoho CRM to capture, sort and analyze customer interactions via email, social media and phone across multiple channels. We evaluate the collected personal data, use it for communication with (potential) customers or for marketing activities, such as newsletter mailings. In addition, Zoho enables us to record and analyze the behavior of our website visitors.
We have a legitimate interest in managing and communicating with customers as efficiently as possible. The data processing is therefore based on Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, the legal basis is exclusively Art. 6 (1) lit. a) GDPR. In this case, you can revoke your consent at any time with effect for the future.
You have the option of commenting on content on our website via corresponding input windows. In order to use the commenting function, you must enter your e-mail address. It is also possible to subscribe to the comments of others.
When you leave comments on our website, we store the following data:
Your comment
your e-mail address
the time of the comment
other data that you provide in the course of commenting, e.g. your user name
your IP address
We store data with which you can be identified in order to be able to take legal action against you if your comment is insulting, inciting hatred or otherwise criminally relevant.
If you subscribe to comments, we will send you an email to verify that you are the owner of the email address provided. You can unsubscribe from receiving comments at any time via a link in this email.
We store your comments and the associated data until the commented content has been completely deleted or the comments have to be deleted for legal reasons, e.g. because they violate criminal law.
If you have subscribed to comments and unsubscribe, all data provided as part of the subscription will be deleted. If we have also stored your data for another reason, for example because you have subscribed to our newsletter, this data is not affected by the deletion.
By using the comment function, you consent to the storage of your data. The basis for data processing is therefore Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time by writing us an email explaining your revocation. From this point on, we may no longer process your data.
Rating seal and online service for obtaining customer feedback.
Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, Germany.
https://www.provenexpert.com/de-de/datenschutzbestimmungen/
On our website there is a rating seal from ProvenExpert. Through the seal, ratings of our company by our customers are displayed and made available to other visitors of the website. When you visit our website, the provider of ProvenExpert learns from the embedded seal that our website was visited via your IP address. In addition, ProvenExpert collects the language settings on your device in order to display the seal in the appropriate local language.
We have a legitimate interest in advertising our offers with a comprehensible display of customer reviews. The basis of the data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to data processing, we process your data exclusively on the basis of Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
We use the following tools to analyze the behavior of our website visitors and show you advertisements.
Tag management system for the integration of tracking codes and conversion pixels of Google Ireland. Ltd.
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
https://policies.google.com/privacy
On the basis of the European Commission's standard contractual clauses (https://privacy.google.com/businesses/compliance).
We use the Google Tag Manager. The tool helps us to integrate tracking codes and conversion pixels into our website, manage them and play them out. Google Tag Manager does not create user profiles itself, does not place cookies on your device, and does not analyze your behavior as a user. It does, however, record your IP address and transmit it to Google servers in the USA.
We have a legitimate interest in a quick and uncomplicated integration and management of various tools on our website. The use of Google Tag Manager is therefore lawful according to Art. 6 (1) lit. f) GDPR. If you have consented to the transfer of your IP address, we process your data exclusively on the basis of Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Tool for analyzing user behavior of Google Ireland Ltd.
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland.
Yes
https://support.google.com/analytics/answer/6004245?hl=en
On the basis of the European Commission's standard contractual clauses (https://privacy.google.com/businesses/compliance).
Among other things, with a browser plugin: https://tools.google.com/dlpage/gaoptout?hl=en
We are always interested in optimizing our web offer for visitors to our website and placing advertisements in the best possible way. We are helped in this by Google Analytics, a tool that analyzes the behavior of users and thus provides us with the necessary database for adjustments. Through the tool, we receive information about the origin of our visitors, their page views and the time they spend on the pages, as well as the operating system they use.
To collect the data, Google Analytics uses cookies, device fingerprinting or other user recognition technologies. The data is transmitted to Google servers in the USA and, with the help of the IP address that is also collected, summarized in a profile that can be assigned to you or your device.
You can prevent Google from processing your data by installing a browser plugin that Google itself provides: https://tools.google.com/dlpage/gaoptout?hl=de.
We have activated the "IP anonymization" function within Google Analytics. For you, this means that Google truncates your IP address (from the EU or EEA) before transmitting it to the USA. Only in exceptional cases does Google transmit the full IP address to servers in the USA and only shorten it there.
We use the "demographic characteristics" function of Google Analytics to display suitable advertisements to visitors to our website within the Google advertising network. As a result, reports may be generated that include statements about the age, gender, and interests of our site visitors. This data comes from interest-based advertising from Google as well as visitor data from third parties. It is not possible to assign the collected data to specific individuals.
You can deactivate the function in the settings of your Google account.
According to its own information, Google deletes or anonymizes data stored at user and event level that is linked to cookies, user identifiers (e.g. user IDs) or advertising IDs after 14 months (cf. https://support.google.com/analytics/answer/7667196?hl=de).
As a website operator, we have a legitimate interest in analyzing user behavior for the purpose of optimizing our website and the advertising placed there. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Google Analytics, only Art. 6 (1) lit. a) GDPR is the legal basis. You can revoke your consent at any time with effect for the future.
Tool for analyzing user behavior that measures the effectiveness of advertising on Facebook.
Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland.
https://de-de.facebook.com/about/privacy/
Facebook complies with the European Commission's standard contractual clauses (see https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381).
If you have a Facebook account: Deactivate the "Custom Audiences" remarketing function in the Ad Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).
If you do not have a Facebook account: Disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
We use the Facebook Pixel on our website. The analytics tool helps us learn more about the behavior of visitors to our website after they click on one of our ads on Facebook. This allows us to measure how effective our Facebook ads are and align future advertising efforts with the insights we gain. The data that Facebook collects via the pixel is anonymous to us as the operator of this website. So we cannot identify you as a visitor. However, the data is stored and processed by Facebook. Thus, Facebook establishes a connection to your Facebook account via the pixel and, in addition, uses the data to place advertisements itself within and outside the network (cf. Facebook Data Use Policy). In the course of storage and processing, Facebook also transmits the data to the USA and other third countries.
If you have a Facebook account, you can deactivate the "Custom Audiences" remarketing function in this account in the Advertising Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
If you do not have a Facebook account, it is possible to deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
As a website operator, we have a legitimate interest in effective advertising measures on social networks. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Facebook, only Art. 6 (1) lit. a) GDPR is the legal basis. You can revoke your consent at any time with effect for the future.